Managing My Account
We want to make sure managing your Medicare plan is as straightforward as possible. That’s why we have online tools that make it easy for you to keep track of your claims and other account information. Find out how to create an account on bcbsm.com, order a new ID card, pay your monthly bill and more.
Frequently asked questions
- How do I register for an account on bcbsm.com?
Do you get your Medicare coverage through Blue Cross Blue Shield of Michigan or Blue Care Network? Find out how to manage your plan online. - How can I change my address or phone number?
If you've recently changed some of your personal info, please let us know. Follow these steps to find out what you'll need to do. - How can I pay my monthly bill?
Do you pay a premium for your Michigan Medicare coverage? Learn how to manage your payments to Blue Cross Blue Shield of Michigan or Blue Care Network. - How do I read my explanation of benefits statement?
Did you receive an explanation of benefits statement for your Blue Cross Blue Shield of Michigan or Blue Care Network Medicare plan? Find out how to understand it here. - How can I order a new ID card?
Did you lose or damage your Blue Cross Blue Shield of Michigan or Blue Care Network ID card? Follow these steps to get a replacement. - How do I view my explanation of benefits statements online?
If you want to view your Medicare medical or prescription drugs explanation of benefits online, this will tell you how to find your EOB.
